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    Strata Cloud Manager Support
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    Strata Cloud Manager

    Strata Cloud Manager Support

    Table of Contents

    Strata Cloud Manager Support

    See what's supported for Strata Cloud Manager AI-powered, unified management and operations.
    Where Can I Use This?What Do I Need?
    • NGFW, including those funded by Software NGFW Credits
    • Prisma Access (Managed by Panorama or Strata Cloud Manager)
    • Prisma SD-WAN
    Each of these licenses include access to Strata Cloud Manager:
    → The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.
    Strata Cloud Manager provides AI-powered, unified management and operations for your NGFWs and SASE network; the Strata Cloud Manager features available to you depend on your licenses. Here's more on the licenses support Strata Cloud Manager, and also Strata Cloud Manager language support.

    License Support

    These licenses enable Strata Cloud Manager to manage NGFWs, SASE, and security services, and also unlock Strata Cloud Manager network security features. → Here's how to validate your licenses
    Strata Cloud Manager Essentials
    Strata Cloud Manager Essentials provides management and security features, and these features are available to you free with:
    Strata Logging Service is available as an optional add-on for Strata Cloud Manager Essentials.
    Strata Cloud Manager Essentials and Strata Cloud Manager Pro are available to activate in customer support portal (CSP) accounts that don't have: Strata Logging Service with sized storage, AIOps for NGFW Free or Premium, or Prisma Access.
    Strata Cloud Manager Pro
    Strata Cloud Manager Pro is the paid tier that includes all the features of Strata Cloud Manager Essentials, plus advanced features to enhance operational health, prevent network disruptions, strengthen real-time security posture, and Autonomous Digital Experience Management (ADEM) for monitoring user experience performance. Strata Cloud Manager Pro includes Strata Logging Service with one year of log retention and unlimited storage, enabling centralized logging and seamless data retrieval across your deployment. You can purchase Strata Cloud Manager Pro for the following products:
    • Next-Generation Firewalls (NGFW)
    • VM Series funded by Software NGFW Credits
    • Prisma Access
    • Cloud NGFW for AWS and Azure (funded by PAYG or the credit pricing model)
      You can register your Cloud NGFW resources with an existing Strata Cloud Manager, which you had previously activated based on your Prisma Access, NGFW, or Software NGFW credits and licenses. If you don't have a Strata Cloud Manager, you can activate a new Strata Cloud Manager (steps 1-8) to use with Cloud NGFW for Azure. In either case, the integration automatically enables Strata Cloud Manager Pro features for Cloud NGFW. When using Strata Cloud Manager, the centralized management add-on consumption is metered on each Cloud NGFW resource for each hour you have registered with a Strata Cloud Manager and for the amount of traffic processed by that resource.
    AIOps for NGFW Premium
    For NGFWs with an AIOps for NGFW Premium license, Strata Cloud Manager gives you an overall view of the health and security of your NGFWs, and can enforce proactive checks to close security gaps.
    • NGFW (Managed by PAN-OS or Panorama) → For PAN-OS and Panorama Managed NGFWs with an AIOps for NGFW Premium license, use Strata Cloud Manager to oversee your deployment health and security posture.
    • NGFW (Managed by Strata Cloud Manager) → With an AIOps for NGFW license, you can also use Strata Cloud Manager for cloud management for NGFWs
    • Contact your account team to enable Cloud Management for NGFWs using Strata Cloud Manager.
    • Strata Cloud Manager provides unified management and operations only for NGFWs using the AIOps for NGFW Premium license. Continue to use the AIOps for NGFW Free app for NGFWs onboarded to AIOps for NGFW Free.
    Software NGFW CreditsFor VM-Series funded with Software NGFW Credits, Strata Cloud Manager supports AIOps for NGFW Premium features, including cloud management for NGFWs.
    Prisma Access
    There's two ways you can manage Prisma Access: you can use Strata Cloud Manager or Panorama. Strata Cloud Manager provides Prisma Access visibility features, and these are supported regardless of the management interface you're using. This means that if you're using Panorama to manage Prisma Access, you can still use Strata Cloud Manager for comprehensive monitoring of Prisma Access environment.
    Prisma Access (Managed by Strata Cloud Manager)
    Use Strata Cloud Manager for complete onboarding, management, and monitoring of your Prisma Access environment.
    This includes using Strata Cloud Manager to manage and monitor the cloud-delivered security services that are included with Prisma Access.
    Strata Cloud Manager gives you comprehensive monitoring, alerting, and visibility into your Prisma Access environment:
    Prisma Access (Managed by Panorama)
    If you're using Panorama to manage Prisma Access, you must continue to use Panorama to manage your environment. However, you can use Strata Cloud Manager for comprehensive monitoring, alerting, and visibility into your Prisma Access environment:
    AI-Powered ADEM
    AI-Powered ADEM is a Prisma Access add-on license that automates complex IT operations, to increase productivity and reduce time to resolution for issues. Strata Cloud Manager supports AI-Powered ADEM for all Prisma Access users (both Panorama - Managed Prisma Access and Prisma Access Cloud Management).
    If you're using Panorama to manage Prisma Access, you must continue to use Panorama to manage your environment, and can use Strata Cloud Manager for ADEM monitoring.
    Prisma SD-WAN
    Use Strata Cloud Manager for Prisma SD-WAN. Prisma SD-WAN is a cloud-delivered service that implements app-defined, autonomous SD-WAN to help you secure and connect your branch offices, data centers and large campus sites without increasing cost and complexity. The AppFabric connects your sites securely with application awareness and gives you the freedom to use any WAN, any cloud for a thin branch (security from the cloud) solution.
    Cloud-Delivered Security Services (CDSS):
    If you have either a Prisma Access or AIOps for NGFW Premium license, you can use Strata Cloud Manager to manage and monitor your security subscriptions. Strata Cloud Manager delivers the protections your security subscriptions provide consistently across your enterprise traffic.
    The Strata Cloud Manager features available to you for security subscriptions do depend on your license, and can include:
    • Strata Cloud Manager dashboards and reports for security subscriptions
    • Strata Cloud Manager unified management for security subscriptions. If you're using Strata Cloud Manager to enforce a shared security policy across NGFWs and/or Prisma Access, you can use a single, centralized configuration for your security subscriptions.

    Language Support

    The Strata Cloud Manager web interface supports localization. In addition to English, these are the languages that Strata Cloud Manager supports:
    • Chinese Simplified (zh-cn)
    • Chinese Traditional (zh-tw)
    • Spanish (es-es)
    • Japanese (ja-jp)
    • French (fr-fr)
    • German (de-de)

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